The One Where I Reveal My True Feelings About My Personal Trainer

personaltrainer1-e1354969570137Caution: I may get a tad whiney during this post.

Why did I sign up for personal training?

You guys remember the drama from last October with  my group Fitness manager right? So, during that post I said over and over that even though the GFM was a jerk, I really loved my personal trainer.

That changed.

The first session was fantastic, We did boxing, and he was very nice while being super tough at the same time. The next time I went to train with him he wasn’t so nice. You see, when you train with a PT in my gym you have to sign in via computer because the session is in addition to your monthly gym fee. However, this time when I went to train he said my card wasn’t working.

I had forgotten to update my debit card to the new one BoFA issued after some hack into the system. Unfortunately that day the customer service for the gym (because that’s the ONLY way I could pay) was very busy and had me on hold for almost 30 minutes!

So instead of simply saying “let’s work out and we will figure this out later”  he made me wait on that phone and even when I was done the systems wouldn’t be updated for another few days. So now, I’ve wasted 45 minutes of my lunch break with nothing to show for it.

Annoyed much?

Fast forward to next month when I see him right before Christmas and he asks me when I am going to schedule my session… I told him we would be in touch. His reaction?

You have to want it, I can’t want it for you

Do you know how much it took to pause for a whole 15 seconds and say “Merry Christmas” in response? (That whole energy mantra in effect!)

A lot.

I had another session with him earlier this week. He immediately gives me crap for being 10 minutes late. As if I had been twiddling my thumbs waiting for our lunchtime session. I was working!

He told me what to do while he checked his instagram and email. He took 10 minute phone calls. He had  minimum of ten people come by and “chat” with him. He booked appointments. He even discussed what tattoos he should get with another trainer. For a whole hour–WHILE he was supposed to me training ME!

And the kicker? At the end he tells me:

“Now this is a real workout, what you do here on your own is nothing”.

Awesome.

Here’s the thing: I’ve had one personal trainer in my lifetime… Way back in the day when I lost close to 50 lbs for my wedding day. He was sweet, fun, friendly, encouraging and he knew that I wanted to be the prettiest and fittest bride. He was tough, but I looked forward to my sessions with him. Even if he didn’t care, he made me believe that he did and that goes a long way for me! This guy…ugh. He is all about himself. No connection present whatsoever. I totally see that he has that with some of his clients but not me. I simply don’t think our personalities mesh at all.

I’m so over him. The good thing is that from all of his conversations with people (that I overheard while doing box jumps) it looks like he will be leaving  the gym soon. So now all I have to do is wait him out and finish my contract elsewhere.

I don’t know if I’d ever hire a trainer again, but this experience didn’t make me want to get another one!

If you have ever had a personal trainer, what was your experience?

Nellie

Nellie

Mommy. Fitness Addict. Socialite.
Schnelle "Nellie" Acevedo is a busy mom of two young boys (2 and 5), she is a career woman by day and a self proclaimed fitness junkie by night. Brooklyn Active Mama is  a positive community that focuses on demonstrating to all women that you can always find time for fitness. She features a Weekly Wednesday Workout and a Friday Fitness Check-in series where she encourages her readers to check in and remain accountable for their fitness and nutrition goals weekly. Nellie also is a co-founder of the annual A Healthy U Conference which is a conference dedicated to helping women improve their mental, spiritual and physical health. In addition to getting in the gym 5 times weekly, Nellie is a licensed Zumba instructor in Brooklyn. Since beginning to blog Nellie has lost 27lbs (and counting)! You can find Nellie on TwitterInstagramFacebookPinterest, & Google Plus.
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Comments

  1. Nellie, I am so sorry for this experience you had. Do you think that you could just ask for a different trainer? Seriously, I would complain, because he totally sounds like a real jerk. Hope you get to the bottom of this and find a better trainer soon. So sorry Nellie and sending you some virtual hugs today.
    Janine recently posted…Valentine’s Day Gift Ideas from FragmentsMy Profile

  2. Oh Nellie, I’m sorry this guy is making you feel so frustrated with your sessions at the gym, he should be making you his priority during your time together and not checking his phone, chatting, etc. I know you had some issues with the manager in the past and probably don’t feel comfortable speaking with him again but is there any one else you could voice your concerns to? Maybe a District Manager?
    Anita recently posted…Review – Vega One Making #OneChangeMy Profile

  3. Wow, he sounds insanely unprofessional. Even if your personalities don’t mesh (which..please. Is totally him. You’re awesome)..but even if that’s the case, a professional has to be professional.
    As a photographer, I’m not in love with everyone I shoot, but I darn well treat them all the same! And give them my all.
    Tamara recently posted…Something So Simple.My Profile

    • He totally is. I don’t even need him to like me, just be present. I dont think that is too much to ask considering he has a JOB to do. Ugh.

  4. Trainers are NOT supposed to be like that. I have worked with at least 5 trainers in my life time… and that is 100% unacceptable. Phone calls during your session? Seriously? Girlll….. I would have walked away and complained on the spot. If you like training with someone, I suggest trying someone else and being honest about your past experience. Better yet, watch the trainers in your gym one day and scout out who is really good. Find out who has a packed schedule…that is normally a good indicator that they are on top of their game. Uuuuugh… just reading this post has me heated! Let me talk to your “trainer”! I won’t be saying Merry Christmas… or Happy Holidays either!
    Kimberly (Manifest Yourself) recently posted…Thursday’s ThoughtsMy Profile

  5. I think that is totally unacceptable. You are paying him for his time so he should be focused on you 100% during that time. Anything else is unethical in my opinion. I would call him out on it. Thank goodness he is leaving. Personally I don’t like trainers, I prefer group fitness instructors and other participants for motivation!
    FitBritt recently posted…Tighten and Tone with a Barre Video!My Profile

  6. I can’t even believe that trainer – even overlooking his incredibly rude comments, his actions during your session are completely unprofessional. I would take it the the gym manager because if you are paying for his time you should get it. He should be focusing on you and your form the entire time!!!
    Kim recently posted…Workout Options – Videos, Pinterest, Machines, Classes, Wing-ItMy Profile

  7. OMG. Can I drop kick him for you please? I’ll consider THAT my workout for the day.
    Yum Yucky recently posted…Ass Kicker Fat Melting ChallengeMy Profile

  8. I had one a few years ago, and it was not for me! I do better on my own…and my own, I mean not at all! ;)-Ashley
    thedoseofreality recently posted…You Ate WHAT?!?My Profile

  9. Girl, you need to drop him like a bad habit. Honestly, that one hour is your time and it needs to be all about you. Any good trainer would never be as disrespectful and arrogant as he is being. I have been fortunate to have an amazing trainer when I used to workout at Crunch she was a good balance of being tough but also nice. My other trainer experience, he was to nice and didn’t know how to be tough with me which was a problem. Well I am glad he’s leaving but more importantly if he doesn’t leave I hope you leave him and find the PT thats right for you because it’s not him.

  10. This is horrible! I’ve never had one but I am constantly getting complaints about trainers, not so much the tactlessness this guy exhibits but that they are not getting results. This stuff doesn’t make me want to try. They are constantly asking to train me too. No thank you, I’m good!
    Joi recently posted…If You’re Happy and You Know it, Just Say NoMy Profile

  11. I believe that you need to have a connection with anyone that you work closely with, so I hope you find a new trainer fast!
    TEss recently posted…Dark Chocolate Pomegranate and Blueberry Giveaway Ends 11/23My Profile

  12. I’m so sorry your trainer is behaving this way! That is so upsetting. You’re right, there has to be some connection between you and your trainer. He doesn’t seem to be putting forth the effort. Just wait him out and search for another one in the meantime.
    Sherelle recently posted…I Want To Meet Ms. Jackson: I Am ForealMy Profile

  13. That absolutely sucks. I feel that we already come to trainers at vunerable points in life and are alreay somewhat apprehensive, they should show a little bit of compassion. Not coddle me, but show some type of empathy and respect. This trainer is definitely lacking in his people skills! I partly think it may also be because the GFM may have had a conversation about your little incident with him may be influencing that too. It’s a shame that he is wasting your money though…because if he isn’t giving you full attention for that full 60 minutes…he is WASTING your time and MONEY!
    Britton recently posted…New Year, Same Weight Loss Journey…My Profile

    • girl you are singing my story. I was SO vulnerable when I approached him. And he knew it. I think the whole GFM issue really never could be recovered from. I can’t wait to start brand new.

  14. So sorry. I’ve heard good and bad things about trainers. I’ne had three in my life. The first was a guy…drill sergeant, militant, borderline disrespectful with his choice of words. The 2nd was a female, but with HUGE traps. She kept telling me that huge traps on a female is sexy, so most of our work outs were geared to strength our traps…NEXT! The last one was also a female. ..last year… she was super nice. A little too nice. I barely broke a sweat during our sessions. I had to run on the treadmill afterwards to feel like I did something.

    it really is a crap shoot. I hope you find someone awesome!
    Hope recently posted…Without my cell phone…My Profile

    • yikes. I keep wondering if gender has anything to do with it. I have been researching trainers (read: spying on sessions) and I think I am down to 2

  15. So sorry you’ve had a hard time with this trainer. It’s even worse for him to have such an attitude with you when he’s not even giving you the attention you paid for! Is your contract with him specifically, or with the gym? Are there other trainers available? If he’s through the gym, do you think they might give you a bit of a refund? You paid good money, and there’s no way he should be so disrespectful!
    Leslie recently posted…{Weigh In Wednesday} Week 55My Profile

    • I don’t think they will give me a refund, the chain is incredibly big and NOT known for their customer service. BUT I have been asking around and watching other trainers and i have a few on the shortlist!

  16. Oh, Nellie – this is so yuck! He checks his phone while he’s on the clock with you? That’s so tacky. And for him to do stuff like that and then tell YOU that you have to “want it” …I’d lose him too. Sorry you’ve had to put up with this.
    Ilene recently posted…Saying Goodbye to the Skull CapMy Profile

  17. I’ve had one personal trainer, and that was more than enough for me! He just kept asking me if I drank or smoked?! Like, what does that have to do with our workouts? His response–oh you wear dreads….. I’m so sorry you not feeling your personal trainer.
    KalleyC recently posted…The Sunshine AwardMy Profile

  18. I have loved all of my personal trainers. With that being said, they have only been women, other than my running coach. I do not feel that my personality meshes well with a male trainer . I guess I have had one or two that came with a first session free at the various gyms I’ve joined — and they talk and carry on and look at phones and such. I’ve never actually hired a male trainer after one of those sessions. And the few male trainers I know who own local gyms here I don’t care for. So I’ll stick with my lady trainers. That sounded weird.

    Sorry you’ve had such a horrible experience at this gym!
    Carla recently posted…1/18/14: The SkinnyMy Profile

    • hmm maybe I should look into switching to a girl. I don’t know why my first inclination is to a guy. Maybe just from what I see on TV. I need to think more Jillian less Bob.

  19. Gosh Nellie, that sounds terrible!! And extremely unprofessional. He’s making personal trainers look bad.

    Hey — I’m in your SITS tribe and I’m just checking out your blog today :)

    I have only taken one session from a personal trainer (I’m a big fan of saving money), and it definitely was nothing like your guy, but I didn’t find it worth the money. I can do my own research and planning to make just as good of a workout. Your trainer was arrogant to say that his workout was the only “real workout” or whatever. That’s just crap.

    Side note: My husband and I visited NYC for the first time this past summer and fell in love. We’re hoping to move to Brooklyn in 2015! We are stuck in Houston until then because he is in school and there are a certain number of classes that can only be taken in person (as opposed to online).

    I added your blog to my Bloglovin feed. Looking forward to reading more of your stuff in the future!

    xoxo

    • I am a fan of saving money too! I was really just looking for some guidance because I was just so ready to start losing weight again, and they preyed on that. smh. I hope you DO move to brooklyn!! you will love it :)

  20. I will take hubby as being my only personal trainer ever as a true blessing. This guy sounds like he was taking the whole “you not signing up again with your card before the class thing” personal. I’m not sure how it all works there, but I can’t imagine that dilemma to have meant that he wouldn’t get paid. Even still, what ever happened to being engaged and customer service? I wouldn’t blame you for not wanting another trainer. At the same time if you think you can get great results from one, maybe it will take some researching before picking a new one :)
    Brittnei recently posted…Memory…My Profile

  21. He sounds awful. I work with someone who uses a personal trainer and every time he meets with him he hurts himself. If a trainer doesn’t have your best interest in mind fire him. They aren’t cheap it isn’t worth the pain and aggravation. The same goes for gyms. My neighbor who used to belong to my gym joined an elite fitness club. She tells me she misses the Y which was so open and inviting. Her new gym scolds her for missing classes.

    • That’s crazy!! Your coworker has to et rid of him because something isn’t right. Thankfully I have gotten rid of that trainer and replaced him and I am much much happier.

  22. You will probably would do better with a woman trainer. However, do you need a trainer? It seems like you do well on your own. I’m an exercise physiologist and sometimes I want a trainer to push me but that’s for once a week for a couple of months. If you are motivated maybe you can get by with a female trainer once a week.
    The Frugal Exerciser recently posted…Workout Wednesdays – WOW!My Profile

    • Hi! Thanks for stopping by. I have since replaced that trainer with a new one that I only see once a month. I am very happy with him. I think a female trainer would have worked too.

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